August 2007
VOL. 3 ISSUE 67   

 Tip of the Month
   

Tip Of The Month

What is the most valuable tool for protecting your customers and agency, yet rarely thought about?

Give up? Its "Passwords".


Passwords are one of the valuable technology tools used on a daily basis to protect our customers. Unfortunately, they often receive less attention than they deserve.

Here are some simple, but effective, tips for increasing and maintaining the security of your online transactions.

 
   Issue Archives
Customer Service
Do's and Don't Of Dealing With Conflict

TIP -Reduce the stress of an angry customer by following proven ways to tone down the situation and win over the customer.
 
Staff Development
"Go-To" People Can Really Get Things Moving

TIP - Create "Go-To" people in your agency by giving staff the opportunity to become "subject matter experts".
 
Account Development
Searching For Riches In Niches

TIP - Going on a discovery tour with your staff can reveal hidden riches in niches in your agency.
   
 
Account Development
Umbrellas Are Not Just For A Rainy Day
  TIP - Follow the lead of this successful agency that used something simple like Umbrella policies to kick off a sunny, profitable day.
 
Creative Marketing
Parent-Teen Identity Protection Contract

TIP - Get the attention of prospects and clients by providing this valuable tool for a rising need in risk management.

 
 
Setting Boundaries

You Can Say "Yes" To Yourself Without Saying "No" To Others

TIP - Use this simple script to positively deal with situations where others place demands on your time.
ATTEND A FANTASTIC CONFERENCE AND NEVER LEAVE YOUR DESK!

Take A Look At What You Get FREE In Your "Off-Road Survival Toolkit"
  • Sample Marketing Postcards With A Focus On Value-Added Benefits

  • "Agency Best Practices" Desktop Reminder for CSRs

  • Morale Survey
  • Scripts For Training CSRs To Write More Business

  • How To Create A Dynamic Value Proposition

  • Agency Learning Center
  • Parent-Teen Identity Protection Contract

  • and more

Click Here to learn more

 
If you have any questions about an article in this issue of "The Source", or you would like more information about any of the proven, profitable, solutions offered by Advanced Automation -

Please visit www.advancedautomationinc.com
or contact solutionsinfo@advancedautomationinc.com