Will You Be a Yellow Pages Survivor or Casualty?

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Would a comparison of your local Yellow Pages from ten years ago and today find that many agencies are no longer listed? How many of those agencies were certain they would still be around ten years later? What makes the difference between a survivor and a casualty?

This important seminar discusses the key points that every agency should know including:

• Effective Use of the Internet
• The Role of Effective Leadership
• The Importance of Proper Software Training
• Dealing with the Dilemma of Training Inexperienced Staff
• Avoiding the Pitfalls of Hiring
• The Difference Between Workflows & Procedures
• New Business - The Lifeblood of the Agency