Proven.

Profitable.

Solutions

CostCalculator

Use the Cost Calculator to determine the actual Cost of Employment for processing these common service requests.

The Cost Calculator uses an average CSR salary of $12 per hour.

Simply answer the following questions, then click on "Submit" at the bottom of this page.

General Information

How many calls does a CSR receive daily from customers asking about Location, Hours, Directions, or Fax Numbers? calls
Approximately how long does this call take? min

Report a Claim

How many calls does a CSR receive daily from customers needing to Report a Claim? calls
Approximately how long does this call take? min

Make a Change

How many calls does a CSR receive daily from customers needing to Make a Change? calls
Approximately how long does this call take? min

Request a Certificate

How many calls does a Commercial Lines CSR receive daily from customers requesting a Certificate? calls
Approximately how long does this call take? min

Proof of Insurance

How many calls does a Personal Lines CSR receive daily from a Bank, Mortgage Company or Auto Dealership requesting Proof of Insurance? calls
Approximately how long does this call take? min

Small Commercial Lines Quote

How many calls does a Commercial Lines CSR receive daily from customers requesting a quote? calls
Approximately how long does this call take? min

Personal Lines Quote

How many calls does a Personal Lines CSR receive daily from customers requesting a quote? calls
Approximately how long does this call take? min

Billing Information

How many calls does a CSR receive daily from customers asking Billing questions? calls
Approximately how long does this call take? min

How many CSRs do you have in your agency?

Submit Clear

This cost represents the total cost of employment.